Supporting on hold payment

nvphonghy
New Community Member

Hello, I'm a new seller. Can y'all help me. I have two payments are on hold. Paypal said it will be release in 1 day after I sent the tracking number. I did it yesterday and my money is still on hold. anyone here can tell me when will my money is being released. Thank you !

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@nvphonghy 

 

Funds are released when tracking shows the item as delivered to the buyer + 1 day as per link.

 

https://www.paypal.com/vn/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app...


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