Suddenly won't work on Chewy.com website.

Jen814
Contributor
Contributor

I've been using PayPal on several websites for quite a long time. Suddenly I get an "oops, something went wrong" message on one site. I spoke to them, they weren't able to get my order to go through either. I signed into PayPal and got an error message....didn't stay up long enough to read. Something about API compatibility?? Why all of a sudden?

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2 REPLIES 2

Imsubh
PayPal Employee
PayPal Employee

Hi @Jen814 

 

Thank you for contacting PayPal community!

 

I understand your concern regarding payment issue. I would like to suggest please try to make the payment by using desktop or laptop browser and before that please clear the cache and cookies. However, please visit this link to know more about payment issues

 

I hope this helps you!

Imsubh

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M118_W709
New Community Member

Tried on iPhone, iPad, and desktop computer. Not working. 

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