Subscriptions

TheGardensHF
Contributor
Contributor

Hi,

I have created a subscription for my customers, but I do not see a way to change the payment due date.  Is this possible?  I want to bill all my customers that subscribe on the first of the month. 

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1 REPLY 1

PayPal_Iris
Moderator
Moderator

Hello @TheGardensHF,

 

Welcome to PayPal Community! Generally, if a buyer or seller want a subscription on a specific date, the buyer should create the subscription on that date and it cannot be altered.

 

If you're using a third party plug-in for the subscriptions, you may be able to update it in the administrator side. For more specific steps, please contact Customer Support. 

 

You can reach Customer Support by clicking Contact and then Message Us (when available) at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

Message Us

Twitter Direct Message

Facebook Instant Message

 

I hope this helps!

Iris
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