Storno Transaction?

Sharpyku
Contributor
Contributor

I have a question, the other day I made a request for a refund, and after a few days I received it, money entered my account and then "paypal storno to paypal" I don't understand where my money went? because I did not receive them on the card...

 

 

Screenshot 2024-03-09 131930.png

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sharpyku 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/smarthelp/article/FAQ1212


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