Storno Transaction?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a question, the other day I made a request for a refund, and after a few days I received it, money entered my account and then "paypal storno to paypal" I don't understand where my money went? because I did not receive them on the card...
- Labels:
-
Refunds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- No email notification of transaction in Transactions
- Paypal ignored my wallet setting and charged to a different card. in Wallet
- How do I message with an actual human about a denied "duplicate" claim? in Security and Fraud
- I didn't received money in my bank account, please solve this issue in Transactions
- Depop scam in Security and Fraud