Sorry, something went wrong. Please try again.
TungNgo
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-21-2022
02:21 AM
My customer has problem with paying via PayPal on Shopify. After filling out all the forms, this appeared:
is there anyway to solve this?
Labels:
- Labels:
-
Receiving Money
-
Transaction Inquiry
1 REPLY 1
NasirB
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-22-2022
01:52 PM
Hi @TungNgo.
It looks like the buyer has trouble making a payment. If the issue is with the particular buyer, this could be a technical glitch. You can request them to clear the caches and cookies or try using a different browser. Hopefully, they should be able to procced.
Stay safe and have a good day!
Nasir
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I cannot link my UAE Bank Account, and also i cannot edit or add my address, please help out in Wallet Archives
- Unable to log into PayPal with Microsoft Authenticator code in Managing Account Archives
- I can't update my date of birth. Please help. I don't know why. in Managing Account Archives
- When does a new business account will be able to receive payment from customer ? in Transactions Archives
- Setting up Auto Transfer in Transactions Archives