Setting up subscriptiuons

CCHH01
New Community Member

I am setting up subscriptions for e course payments but I am unsure what Product id is as the cursor does not elaborate or explain.

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1 REPLY 1

PayPal_Iris
Moderator
Moderator

Hello @CCHH01,

 

Welcome to PayPal Community! I realize there may be an issue with what product you may be subscribed to. I know this can be very frustrating. If you are unable to see a description of the item in your account settings, you may need to reach out to the merchant directly to ensure you are subscribed to the correct item. 

 

If you are still having issues, you can reach out to Customer Support for more help. You can reach Customer Support by clicking Contact and then Message Us (when available) at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.

Message Us

Twitter Direct Message

Facebook Instant Message

 

I hope this helps!

Iris
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