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Serious problems to make a payment.

New Community Member
Posted on

Hello, I am coming to you to let you know about my difficulties in initiating a payment of 49 $ to buy a test of Duolingo Test, I opened a paypal account, then I tried to use the Mastercard card, but it does not work . For hours I have been trying but no solutions. I’m from Senegal.


Serious problems to make a payment.


Hello @Aaquil,


Welcome to the PayPal Community! I'm sorry to hear you're running into some issues making a payment. First, I'd recommend trying to make the payment through a different browser, or clear your browser's cache, cookies, and history. If that doesn't work, here's a great Help Center article you may find useful: Why was my payment declined?


Good luck!


 - Jon K

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