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Send money without verification that it's me

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CynK882
New Community Member
Posted on
I can't send money because it says they can't verify it's me and asks me to add my number
1 REPLY 1

Send money without verification that it's me

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shan06
PayPal Employee

Hi, @CynK882 

Thanks for your post and welcome to PayPal community!

I'm sorry to hear that you are unable to send money because it indicates that system cannot verify your identity. It usually happens if you are accessing the account from different location or if you use VPN/ untrusted network. Please try to clear your cache and cookies to see if it works. However, if you are still facing issue you will have to contact our support

I hope this information was helpful!
Shantha

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