Security check update

armyvet47335
Contributor
Contributor
I have confirmed my mobile number through PayPal and I have removed my old number from my PayPal account but when I go to link my bank account to my PayPal account I get a security check message wanting to send a code to my old number. When I go to change the number I get an error saying that this type of number is not supported. Can someone please help me resolve this issue.
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi armyvet47335, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.

 

- Siobhan

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