Secondary user can't make payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A user under my account cannot make payments since yesterday. When trying to make a payment, this error shows up
https://drive.google.com/file/d/11u5V0JEIggc5S8xagHv1WGsXILNJIR5M/view?usp=drivesdk
Even after adding a phone number to the account, the error is there.
How do I fix it?
- Labels:
-
Sending Money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The option to receive paypal payments is sadly not available in Sri Lanka.
You can only send payments for purchases funded by your (confirmed) credit card.
Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.
https://www.paypal.com/ga/webapps/mpp/ua/residence-full
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @luqmaan123,
Welcome to the community forum and thanks for posting.
I am sorry to hear about the experience that a user under my account has had when trying to make payments. As part of our continued effort to provide a secure experience for our customers, we are taking extra steps to ensure proper access to our customer accounts. If an issue persists after adding and confirming a phone number, I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
-Intars
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- USD bank account is displaying HDK in Wallet Archives
- Cant make payment, "you cant send money at the moment" in Transactions Archives
- How do I Confirm or update your income so we may consider you for future credit limit increases. in Transactions Archives
- Is it possible to pay a larger sum at once and the rest with installments? in Products & Services Archives
- Billing agreement cancelled, now i can't continue subscription in Transactions Archives