Scammed by stripey giraffe ltd

tigerrfi
New Community Member

I keep getting payments taken out weekly by stripey Giraffe LTd. How can I stop this from happening

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21 REPLIES 21

dazza0903
New Community Member

Me too 1/3/22 

for 3 payments $9.99😫

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dazza0903 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Vicki56
Contributor
Contributor
I keep having payments taken as well and I don’t even know who they are
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PayPal_JonK
Moderator
Moderator

Hello @Vicki56

 

Welcome to the PayPal Community! I'm sorry to hear you're unsure of a recent payment in your account. Have you tried to reach out to the merchant to confirm what good / service they may have sold you? If so, and you're still unsure, I would recommend seeing if the option to Open an Unauthorized dispute is an option. 

 

Good luck,

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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AnnetteLee
New Community Member

It has just happened to me now but luckily Paypal got in touch with me immediately and I have cancelled it (I hope).  I had absolutely no idea I had set it up at all and I have only just started using Paypal as I am new to it.  The Government has set up a department to deal with scam emails which I have used for years so I have sent a full email to them asking them if they can do anything about it.  They do not normally reply but they may as I did ask if I should take it elsewhere.

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Jeffme1
Contributor
Contributor

Me too, dated today. 06/06 /2022. Don't know who they are. Hadn't even been on-line since yesterday. Anyone know how to get my money back? Thanks for reading. J. [removed].

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jeffme1 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 


Advice is voluntary.
Kudos / Solution appreciated.
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A keep getting miney took out of this and a don't have a clue why
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pamelawilson983 

 

Read my post directly above yours??


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Temp20220826C
Contributor
Contributor
Why doesn't PayPal intervene to stop stripey giraffe scamming. That's been at least 2 years now there's obv more people than us who have commented
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