Return Transfer Money still Not in my MasterCard Account

[trentino]

I Had to change some hotelbookings ON booking.com. was nö Problem ...the Money went backt to PayPal. Usually the Money should be transfered to my MasterCard Account, but there IT never showed Up. It's been more than 2 weeks ago...still nö Money ON my MasterCard Account. What happened ? Thx

[PayPal__Jyoti]

Hello @trentino 

Thanks for visiting PayPal's Community Forum.

I do understand that you have issue with the money not being transferred to your MasterCard. Please reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get help with your issue. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


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