Return Shipping refund question

[TPApictures]

For return shipping refunds, it's relatively straight forward when you pay for shipping, create a shipping label, and take the item to the post office. But will Paypal offer repaying your return shipping costs when the retailer is only going to charge you the shipping by refunding you LESS on receipt of the returned merchandise and what it was worth?

So, a shirt is 20 dollars, shipping was 5, the store will charge YOU the 5 but only when they get the shirt back and refund you only 15 to charge you shipping. Will Paypal be willing to give you those 5 back? What do you show to prove that charge when a store never gives you a receipt stating "5 dollars not given back to cover shipping". They usually only send you back the final refund amount because they said elsewhere that they remove it from the refund.

[sharpiemarker]

@TPApictures 

Please review the refund request claim form carefully and complete all fields when you submit a refund request. In addition to the completed refund request claim form, which you will find in your PayPal Account Activity, you will need to provide evidence of the return shipping costs you have incurred, as follows:

• Details of your return including date shipped, cost to ship, reason for return and items returned.
• Proof of your return including the following documents:
  • If you paid the return shipping costs to the post office or a courier service, you must provide:
    • The receipt from the post office or courier service; and
    • Proof that the purchased item was returned to the seller. If this information is not included on the original return shipping receipt, please provide a photo of the return package with the seller’s address visible.
  • If the return shipping costs were deducted from the purchase refund of your item, you must provide:
    • Proof showing the initial price of the item returned; and
    • Proof showing the amount of the refund (e.g., the email message that acknowledges receipt of the return, or the PayPal email confirming the refund of Your item).

Copies or a scanned version of the original documents are acceptable only if the required information is clearly legible. Pictures are acceptable. In all cases, please be sure to keep the original documents, since you may be asked to provide them during the process of verification of your refund request if the copies provided are not legible.

https://www.paypal.com/ca/for-you/shop/refunded-returns/faq