Requests for payment are being cancelled

sattaylor67
New Community Member

I send my roommate a request each month for rent.  For the last three months I have sent the request.  She has not paid.  But when I go to look at the transactions, they now show cancelled.  I did not cancel them.  What is going on?

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1 REPLY 1

S_Ameen
PayPal Employee
PayPal Employee

Hi @sattaylor67 

 

Welcome to the PayPal Community! I am sorry to know that the invoices has been canceled. I would like to inform you that the recipient can cancel the invoices from their PayPal account. If you have not received the payment, you can resend the invoices and ask them to send the payment to your account.

 

I hope the provided information is helpful to you.

 

 

Ameen

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