Requested wrong exchange

Anneka-86
New Community Member
I requested funds 290aus instead 290 usd. I should of received 344€ but obviously I requested aus I only received 170€ The lady paid but I’m like €76 short how can I sort this out please
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Anneka-86, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

In this case you may refund the original payment, and request the payment again in the correct currency. Alternatively, the buyer may make a new payment to you, making up the remaining amount owed. 

 

- Siobhan 

 

 

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