Regulatory blocked. Ukraine

likelandy
Contributor
Contributor

Hello everyone! I can't receive money in my account. The reason is 'regulatory blocked'. I've been trying to get the money for days and nothing happened. My phone number, e-mail and credit card are verified. What should I do to fix that?

 

P.S. It's a personal account and I'm from Ukraine.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@likelandy 

 

Make sure the sender is sending a friends and family payment or is based from a country that is able to send one. No commercial payment (freelancing, sales) allowed.

 

Otherwise contact customer services:

https://www.paypal.com/ua/smarthelp/contact-us       

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal     


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@likelandy 

 

Make sure the sender is sending a friends and family payment or is based from a country that is able to send one. No commercial payment (freelancing, sales) allowed.

 

Otherwise contact customer services:

https://www.paypal.com/ua/smarthelp/contact-us       

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal     


Kudos & Solved are greatly appreciated. 🙂
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Tolmindev
Contributor
Contributor

 Why my account is blocked? I just registered and managed to use the transfer once Reference ID: PP-L-355275595955

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