Refunds

jennifermoss09
Contributor
Contributor
I received a refund from something I purchased on eBay. It says the refund is an echeck, how to I locate my account balance to move the money to my bank?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@jennifermoss09 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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kernowlass
Esteemed Advisor
Esteemed Advisor

@jennifermoss09 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
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Marija20
Contributor
Contributor

I got a refund, how to leave money on my PayPal balance?

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Wargasm
New Community Member

how long u wait to get the refund ?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Wargasm 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
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JemimaP
Contributor
Contributor

Seems like forever.  I am chasing several refunds that are listed on my transactions.

 

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Themanfrommars
New Community Member

May I seek guidance or help,  eBay refunded on Nov 5, 2020 until now, but PayPal until now not yet credited to my account.  It's almost eight days now

I can't reach them.   

 

Appreciated from any help from you

 

Thank you.

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tinarose-1978
Contributor
Contributor
This has also happened to me, my refund is saying pending and it has now been 7 days since the eBay seller issued me a refund
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AdrianFBY
New Community Member

For 7 days i have a refund. It is shown in PayPal acount but not on my Bank Acount..

What should we make?

Tryed to call them few times but no answer... Only robot talking.. 🙁

Thank you all

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Biiyang25
Member
Member
Did you got your refund?
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