Refunds I can not make

[Viorica2]

I want to do a refund that I tried to do 2 months ago, I don't have any answer from the administration team and I can't do this more.

[PayPal_Ayesha]

Hello @Viorica2,

Thank you for your post and welcome to the Community Forum!

I am sorry to know that you're unable to process the refund. In this case, the only best way to resolve this issue is by reaching out to our Customer Support by clicking on the contact option at the bottom of the page on our website or reach out by Facebook or Twitter so that our advisors can look into your account and help you accordingly.

Regards,

Ayesha