Refund

Mylove1430
Contributor
Contributor
I want to refund the money i received , but no refund option what should i need to do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mylove1430 

 

Only sellers can issue refunds so are you the seller or buyer?

If you are the seller then click on the transaction and the refund option is at the bottom of that details page, you can issue a part or full refund to your buyer.

 

If you are a buyer and want a refund then contact the merchant. If they won't refund then paypal buyer protection covers you for non receipt of item OR item not as described as long as you paid using the goods/services option.

To open a dispute click on the transaction in your paypal account and use the 'report a problem' link bottom of that details page and follow the on screen prompts.


Advice is voluntary.
Kudos / Solution appreciated.
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