Refund
Jakusenko
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Posted on
Jun-15-2021
05:04 AM
Good afternoon !!! I want to know when the money will be returned to me? They tell me you have problems with the transfer, I got the money back for tickets, with Paylogic for 03/09/2020 ... and for 03/11/2020 I bought through your system, I'm already waiting 15 days return, they sent me an e-mail for the return on 05/28/2021 ... how long can I wait, thanks for the help
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PayPal_Intars
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Jun-22-2021
06:33 AM
Hi @Jakusenko,
Welcome to the community forum and thanks for posting.
I am sorry to hear about the experience that you have had with your refund. If your seller has issued you a refund, how your money is returned depends on how the payment was sent. You can read full details how refunds are credited here: https://www.paypal.com/smarthelp/faq1212. If your seller doesn’t agree to refund your money, you may be able to open a dispute in the Resolution Center if you didn’t receive your item or you received something that doesn’t match the seller’s description. Here's how: https://www.paypal.com/smarthelp/article/faq1344. I hope it helps!
-Intars
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