Refund

[maulidinabila]

Hallo, I will be received a refund within four weeks, which the transaction is connected to my old bank account that will be closed in two weeks. And I already connect my PayPal with my new bank account. Will the refund credit will stay in my PayPal account or will it be automatically transferred to my new bank account?

[kernowlass · Accepted solution]

@maulidinabila 

If the bank account is closed then if you funded it from your bank account it should bounce back to your paypal balance.

If you funded it via a debit card then you would need to reach out to your card issuer for assistance.

Your best bet is to ask the merchant to 'send' the refund via the friends/family option to your paypal account rather than using the 'refund' option. 

[friendlythinker]

Paypal are either stupid, inefficient, or crooks. All of the above.

Refunds are taking weeks to get into the accounts after the sellers have refunded us via PayPal. 

Some refunds are not showing although the sellers have refunded and provided evidence that they have done. Paypal are still saying that the refund has not come through and even opened a case against the seller without my consent.

Year after year PayPal are getting worse.

[bayleysmama]

Agreed, and on top of that, you only get a rote script read to you by customer service who is outsourced to a non English speaking country.  It is hit or miss if you will get someone who actually speaks and understands English.  The internet commerce game is turning into a ripoff artists paradise.