Refund to a deactivated card

Malnaemi
New Community Member
Hi i had a company issue me a refund they did issue one to my card that was recently deactivated even though I registered a new one in the paypal website how can I switch the refund to my new card?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Malnaemi 

 

Refunds automatically go back to the funding source used to fund the original payment.


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Malnaemi 

 

Refunds automatically go back to the funding source used to fund the original payment.


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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