Refund to a cancelled card?

Reinbitez
New Community Member

Hi there so to make a long story short. My chip fell out of my debit card so I called my bank for a new card. old card cancelled new card on PayPal. No problems there. But I had an open case with someone who wouldn't refund me for an item they never shipped out. I disputed it with PayPal. After about two weeks PayPal sided with me which was great however I paid with the now canceled card. Am I just stuck without this refund now or how does this work? The merchant will absolutely not help.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Reinbitez 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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