Refund on to lost card

[Nicola_coulter1]

Expecting a refund but paid with a card that I lost. My replacement card is registered as my card on PayPal. Same account but different 16 digit number. Will I still get the refund?

[kernowlass]

@Nicola_coulter1 

Always best to say thank you when someone helps you and then they are more likely to give up their time to do so again.  🤔

[PayPal_Ayesha]

Hello @Nicola_coulter1

Thank you for contacting the PayPal Community Forum!

I understand your concern regarding the refund. All refunds will be sent back to the payment method of your original payment. If you've used your card to complete the transaction then your refund will go to the same card. Here's the help center article to know more about the refund. Since the card is closed, you can contact the financial institution to let them know you've received a refund to that account, and discuss disbursement options with them. If you still do not receive the refund, kindly reach out to our customer support team so that our advisors can review your account and help you accordingly with the refund.

I hope this helps.

​​​​​​​Ayesha.