Refund not received yet it shows completed
Ndumane
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Posted on
Oct-26-2023
12:27 PM
I have a transaction that was a refund done on the 12 Oct, and it shows completed yet it never reached my account even today, i need the money urgently please help
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Refunds
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Transaction Inquiry
1 REPLY 1
kernowlass
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Oct-26-2023
01:01 PM
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
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Kudos / Solution appreciated.
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