Refund not fully received

Flufshy
Contributor
Contributor
Hey I've had a refund of 48 dollars (a little less because I use euro) but I've only got the money used from my paypal balance, the rest (from my bank account) hasn't been refunded, yet it says that the money has been refunded, do I need to wait longer or...?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Flufshy 

 

If you part-funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/smarthelp/article/FAQ1212


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Flufshy
Contributor
Contributor

Though it does say that I've been refunded the whole 48 dollars, I've waited 5 business days and got the half I payed with my paypal balance but not the one I payed through bank

 

Oops forgot to tag! @kernowlass 

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Flufshy
Contributor
Contributor
Update: got it today, it was probably held by the bank
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Flufshy 

 

If you read my post I said it may take up to a week. 


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