Refund not done

[plusunim]

I have been tagged for a refund. In paypal the refund shows as successful but in my original currently active Revolut debit card account nothing happened. More than 30 days have passed. Please help.

[kernowlass]

@plusunim 

Your best bet is to contact customer services for a 'trace'.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[plusunim]

Thanks for the info. I've been rattling around the PayPal help pages with no solution.

[plusunim]

Paypal came through and traced the payments. I need to followup with my card issuer.

Thanks for the help.

[JOHNANDMONICAGU]

Hello please I am going through the same, could you please guide me a bit?  did you get your money back finally?

[plusunim · Accepted solution]

Everything was settled..in GBP. The part of my account that I didn't check in my card issuer's account. Sad it was so simple!

[PayPal_Olivia]

Hi @plusunim, 

Thank you for coming back to let us and @JOHNANDMONICAGU know of the resolution! I appreciate that!

Olivia