Refund issue

deboeeva
Contributor
Contributor

I was recently issued a refund for something for $60, it says in my paypal that I received $60, but its not in my paypal or my bank. Where is it? I would like to think its still pending but it doesn't say it is.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@deboeeva 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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Kudos / Solution appreciated.

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deboeeva
Contributor
Contributor
It says it’s refunded to my card but I don’t see any of it in my bank account. Would it be in my transactions as pending or would it just not show up.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@deboeeva 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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