Refund is significantly lower than what it was debited from my credit card

[Carol2727]

I purchased a product in USD currency using PayPal and a few days later I had to cancel the order. To my surprise the amount of money that was debited and credited to my credit card was significantly different, which makes me wonder why does PayPal use such criteria? The Saudi Arabia currency (SAR) does not fluctuate much in the market, but what a coincidence that the USD was substantially more expensive when I made the purchase than whe I received my refund. Can someone tell me where can I place a complaint and if there is something I can do to recover my "lost" money? I'm very disappointed at PayPal. I'm not using this platform again.

[kernowlass]

@Carol2727 

Cross border / currency conversion fees as per link.

https://www.paypal.com/sa/cshelp/article/what-are-the-cross-border-fees-when-selling-internationally...

Your financial institution may charge fees directly to the card you use to fund a cross-border payment even where no currency conversion is involved.

https://www.paypal.com/sa/cshelp/article/where-is-my-refund-help130

Refunds involving a Currency Conversion

If your payment involved a currency conversion, your refund may differ from the original payment amount. This is due to fluctuations in currency conversion rates.

When a payment involves a currency conversion, we apply the conversion rate at that time. If a payment is refunded, we apply the rate at the time of the refund.

The conversion rate at the time of the refund may differ from the conversion rate on the original payment. For this reason, the refunded amount may not be the same as the original payment amount.