Refund help - three transactions on bank statement

[KaseyH]

Hi guys,

today I sent two payments to a seller that said she had to create an account. Two transactions because when I told her what happened she asked me to try again. So I cancelled one and tried again. Turns out she gave me wrong PayPal email. I was able to cancel both transactions and successfully send the money to the right address.

tonight my bank is showing all three transactions have been taken - the two I requested a refund on and the one successful one.

when I requested the refund the money hadn’t come out of my account. Is it normal for the money to be taken for the cancelled transactions then the refund processed?

what should I do?

[kernowlass]

@KaseyH 

Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!

Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.

[KaseyH]

Thank you for your help @kernowlass - so I will get a refund I just have to wait for it?