Refund check from Paypal Credit

Syd97
New Community Member

There was an error with my monthly payment to Paypal Credit and they ended up taking the full amount from my bank account. After speaking to a representative they said they would issue a refund for the full amount and reset my monthly payments. In my account it say refund check pending...why couldn't they just issue it back to the account they took it out of? Has anyone else had to wait for a refund check? How long did it take to process? It was a lot of money taken from my account that I need to cover bills. 

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Syd97, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

I am sorry to hear this, and I understand the concern regarding the funds that have been taken from your account. 

I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.

 

- Siobhan

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