Refund Issue for Online Purchase Due to Seller's Insufficient Account Funds – Need Advice on Dispute

sharonshamay
New Community Member

I recently made a purchase for an online product, and the seller has agreed to issue a refund. However, they are unable to process it due to insufficient funds in their account. While I appreciate that the seller is willing to refund, I'm unsure whether I should open a dispute since they don't seem willing to add funds to complete the Refund

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sharonshamay 

 

Does differ country to country but I believe a seller can refund from an account balance OR from a linked bank account.


Advice is voluntary.
Kudos / Solution appreciated.
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