Recurring payment listed under 'inactive'
Nyx123
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-19-2023
04:03 AM
I'm looking at my account and it's listed one of my recurring payments as 'Inactive'. I have been paying a monthly recurring fee since April 23. How can I make it 'Active' again?
Labels:
- Labels:
-
Recurring Payments
1 REPLY 1
PayPal_Ayesha
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-21-2023
11:27 PM
Hello @Nyx123,
Welcome to PayPal Community Forum and thank you for posting here!
I understand your concern about the inactive subscription and have been paying for it and I know this can be concerning. To re-activate the subscription and to know more why it is inactive, I would recommend you to contact the merchant directly, so that they can check it from their end help you accordingly.
Regards,
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- company name is JEWEL recurring unauthorized payments in Transactions
- Why is Automatic Payments or Recurring Payments so unsecure? in Security and Fraud
- Scam recurring payment in Security and Fraud
- Can't set as inactive an automatic payment, It apears again and again. in Transactions
- I cannot receive recurring payment more than $500, what should i do? in Transactions