Recurring payment listed under 'inactive'
Nyx123
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Posted on
Sep-19-2023
04:03 AM
I'm looking at my account and it's listed one of my recurring payments as 'Inactive'. I have been paying a monthly recurring fee since April 23. How can I make it 'Active' again?
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Recurring Payments
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PayPal_Ayesha
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Sep-21-2023
11:27 PM
Hello @Nyx123,
Welcome to PayPal Community Forum and thank you for posting here!
I understand your concern about the inactive subscription and have been paying for it and I know this can be concerning. To re-activate the subscription and to know more why it is inactive, I would recommend you to contact the merchant directly, so that they can check it from their end help you accordingly.
Regards,
Ayesha
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