Receiving money

Dorothy31
Contributor
Contributor
Hi there, I'm waiting for a payment but when I press the CLAIM PAYMENT button it says payment no longer exists. What could be The problem for this?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dorothy31 

 

Sounds as if the buyer had the cancel option on their paypal account as the funds were either sent to a mis-spelled email address OR you haven't verified your email address or verified your paypal account?


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Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dorothy31 

 

Sounds as if the buyer had the cancel option on their paypal account as the funds were either sent to a mis-spelled email address OR you haven't verified your email address or verified your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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