Received payment missing

Petronela89
Contributor
Contributor
Hello everyone. I am waiting a payment which was made yesterday. I have received screenshots too but I didn’t received anything on my account. Nor in the email notification. Can you guys had similar problems?
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Petronela89 

 

Check...........

 

you have confirmed your email address.

that the person sending the funds sent to the correct email address without any spelling errors.

that they sent in a currency you have added as a receiving currency on your paypal account.

if you have received email notification the funds were paid be very careful its not a spoof. funds show instantly in your balance and even if pending or on hold still show in your paypal account balance and transaction history. lots of scammers about so if in doubt ask.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Petronela89 

 

Check...........

 

you have confirmed your email address.

that the person sending the funds sent to the correct email address without any spelling errors.

that they sent in a currency you have added as a receiving currency on your paypal account.

if you have received email notification the funds were paid be very careful its not a spoof. funds show instantly in your balance and even if pending or on hold still show in your paypal account balance and transaction history. lots of scammers about so if in doubt ask.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.