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Received payment but not showing on balance

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Josephvaughn472
New Community Member
I done the cash a check on the mobile app. My check was accepted and the transaction shows complete, but my balance is 0. I have heart medication that needs to be picked up and paid for as well as nitro. They said there was a glitch in the system and it would take a few hours to fix..this was 4 hours ago!!!

Received payment but not showing on balance

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Acidpurple78
New Community Member
Does anyone know when this issue will be resolved?

Received payment but not showing on balance

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yv_gyeom
New Community Member
My mother had sent me money but its not showing up in my balance! I watched her transfer the money through the paypal app to my account, had recieved notification by email and by application that i had recieved my money, its even listed in my recent activities tab but my balance does not have the money. What could the problem be, as I know this isn't a case of a scam/paypal phishing.

Received payment but not showing on balance

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Kciullo
New Community Member
So I just had somebody transfer money to my PayPal and it shows on my PayPal that it was sent but on my balance it’s not there and I do not and have not purchased anything with my PayPal or anything like that so where is my money?

Received payment but not showing on balance

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appled
New Community Member

I just received a payment and, for the 1st time in 10+ years, is not showing on my balance. Called and CS rep told me mine was the second call about a balance not showing recent deposits/payments... Rep said that it was probably a glitch... Anyone else experiencing the same issue?

Received payment but not showing on balance

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christine1203
New Community Member

I had this happen as well a few weeks ago....  Was resolved in a few hours but still very frustrating

Received payment but not showing on balance

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scoobystyle1
Contributor
I am having the same problem. Frustrated! I am wanting to use these funds for parts for a repair project. Did the “glitch” correct itself on its own? Any replies are much appreciated!

Received payment but not showing on balance

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OTTB71
Contributor
I am . i thought there was something wrong with my account

Received payment but not showing on balance

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Byrd23
Member
They tried to say please wait 24 to 72 hours, I said I can't have that money in limbo like that we need the money. My girlfriend got on the phone as well, I authorized her to speak as well. Since she sent the money with a PayPal balance, they were able to process a refund that showed up immediately. I sent a message, then clicked to call and was given a one time code. I called from number associated with account, never had to enter the code but was given an 18 min wait time vs my girlfriends wait time of 2+ hours.. Best of luck. They should have sent out some sort of notification.

Received payment but not showing on balance

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Thomas2613
Contributor

I recently received 2 small payments from someone, when I logged into my account they were unclaimed, so I went ahead and claimed both of them, I went back to my account page to check if they had turned up in my wallet, but they hadn't. These payments were paid to me in Euros and I accepted them and converted them to UK Pounds £ so I can then withdraw the money to my account.

 

I need this money in my account pretty quickly so any ideas of what may be the problem here would be greatly appreciated.

 

Thanks

 

Thomas

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