ronhi
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Posted on
May-20-2021
07:43 AM
I received a payment which i showing in the summary as it should but my balance is zero. Not sure what the issue is. Please help
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Receiving Money
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vearae
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May-20-2021
12:28 PM
Ioannis1981
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May-20-2021
12:41 PM
relviox
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May-20-2021
12:08 PM
Byrd23
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May-20-2021
12:45 PM
They tried to say please wait 24 to 72 hours, I said I can't have that money in limbo like that we need the money. My girlfriend got on the phone as well, I authorized her to speak as well. Since she sent the money with a PayPal balance, they were able to process a refund that showed up immediately. I sent a message, then clicked to call and was given a one time code. I called from number associated with account, never had to enter the code but was given an 18 min wait time vs my girlfriends wait time of 2+ hours.. Best of luck. They should have sent out some sort of notification.
Byrd23
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May-20-2021
12:00 PM
my girlfriend transferred me money as we do all the time. It says money received but not showing up in my balance. Can't refund it. Its like the money is stuck. On hold waiting for call back. We need this money now
Roz27
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May-20-2021
12:03 PM
Byrd23
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May-20-2021
12:17 PM
I'm in the US, from my girlfriends phone it says 2 to 3 hour wait, I just got on the phone with them from my phone after about 20 minutes wait. Will update with what they say
Byrd23
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May-20-2021
12:41 PM
They tried to say please wait 24 to 72 hours, I said I can't have that money in limbo like that we need the money. My girlfriend got on the phone as well, I authorized her to speak as well. Since she sent the money with a PayPal balance, they were able to process a refund that showed up immediately. I sent a message, then clicked to call and was given a one time code. I called from number associated with account, never had to enter the code but was given an 18 min wait time vs my girlfriends wait time of 2+ hours.. Best of luck. They should have sent out some sort of notification.
SCSHI
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May-20-2021
12:00 PM
Thank you PayPal for fixing this issue. Many of us have been frustrated all morning...
aderzsi94
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May-20-2021
12:02 PM
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