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Received payment but not showing on balance

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amitrialewis
Contributor
PayPal keeping moneyThis morning I added $20 to my PayPal account using my prepaid debit card the money never posted to my account and I’ve been trying to get in touch with PayPal for hours now they’re just telling me that they’re not open during normal business hours which is stupid. I know it’s just $20 I put on my debit card but PayPal does not have a resolution to tell me where the money went iamb just record my PayPal account because they can’t be trusted in no way shape or form

Received payment but not showing on balance

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amitrialewis
Contributor
No because this isn’t a refund I edit Cash to my PayPal debit and it never posted. Once this is resolved I’m never messing with PayPal again I may even report them to the other attorney general or the Better Business Bureau I don’t trust him at this point after 10 years

Received payment but not showing on balance

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Nero_Tepes
Contributor

I had a negative balance in my PayPal account of $67, and was sent $167, yet it still says I'm still negative $67 on my balance. My recent activity shows the $167 as being added, yet I'm still negative. Normally when this person sends me funds, it adds to the balance instantly.

Received payment but not showing on balance

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Izzy38
Contributor

Same here and there is 1 thread about this there are a lot complaining

Solved

Received payment but not showing on balance

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janessajaneo8
Member

I am also having the same issue here. Upon checking Paypal status, it seems like there is an incident related to this.

See: https://www.paypal-status.com/incident/production

Hopefully, this will be resolved ASAP. 😢

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Received payment but not showing on balance

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Izzy38
Contributor

Where did you get that? I hope that is the issue it's not that I got scammed.huhuhu

Received payment but not showing on balance

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Bella301
Contributor
Oh thanks .. So it is globally...

Received payment but not showing on balance

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Chinoone
Contributor
If this is global... Why couldn't they send an advisory via email or anything to let us know that this was the situation... Terrible!

Received payment but not showing on balance

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robynnstorey
Contributor

I love that PayPal has this classified as "Solved" when it has not been solved.  I am a business owner and we are missing over $12,000 in funds from sales today.  NOT solved!

RMS4937

Received payment but not showing on balance

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bluewave
Contributor

That sucks!  I feel for you. I own a small business and we had a Working Capital loan with PP and when our clients paid us today our Balance actually got smaller because the WC was taking the loan payments out of our balance.

 

As of now, though we seem to have a balance newly added.  Have you checked your sin the last 15min... ours just came back.  Hopefully they have it resolved, otherwise we have to find a new processor...

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