Received money through Depop no payment ?

Mollie-rob
New Community Member

I’ve been sent money through Depop and had a confirmation email. How do I get this into my bank? It’s not displaying as part of my PayPal balance (I’ve transferred money this way before) and it doesn’t say pending it has a green tick.

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello @Mollie-rob,

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

 

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