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Hi All, New here. Rakuten deposited a check into my paypal account. I see the transaction but the money is not available to use. Any ideas? THANK YOU!
As you have not added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in then sadly can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.
Then they may have been auto withdrawn to your linked bank account / card?
Was it a refund? if so then that is what would have happened OR if it was a deposit of sent money then if you don't have a paypal cash or cash plus account it would have gone automatically to your bank account.
Thank you @kernowlass for all your help on this one!! We appreciate all your expertise you lend our users 🙂
If the payment isn't on hold, do you see any steps that need to be completed in your Resolution Center?
I hope that helps!
- Jon K