REFUND
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have provided a client with service online classes and she has started the class almost a month now and she is enjoying the service .PayPal has held the money for 21 days . And after the money has been released into our account we are not able to withdraw the money from my balance till now. And we have reached exactly 30 days today .
PayPal has put a permanent limit on our money 180 days for meanwhile the client has received the service.
Can I refund the buyer ? is it possible for the buyer to get the money back within two days when I issue the refund?
- Labels:
-
Refunds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If the buyer opens a dispute for ''service'' not received then escalate it to a claim which you do not challenge then they should get a refund.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
THANKS FOR YOU MESSAGE.
THE CLIENT HAS RECEIVED THE SERVICE AND ENJOYED IT .
AS PAYPAL A HAS PUT A PERMANENT LIMIT ON MY ACCOUNT AND I CAN NOT WITHDRAW THE MONEY TILL 180 DAYS , I WOULD LIKE TO REFUND THE MONEY TO THE CLIENT . IS IT POSSIBLE FOR THE CLIENT TO RECEIVE BACK THE MONEY WITHIN TWO DAYS WHEN I ISSUE A REFUND?
THANKS
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @HOLY-XANDER and @kernowlass,
Welcome back to the PayPal Community!
I understand you'd like to process a refund to the buyer, but your account has been permanently limited. I'm sorry to hear that's happened. Sometimes, when an account is permanently limited, you can still process a refund. You can learn how to issue a refund on our Help Center here. If you receive an error message, you would need to wait until after the 180-day timeframe has expired to withdraw.
I apologize for any inconvenience this may cause; I hope you have a beautiful week!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from fraudulent seller without refund agreement in Transactions
- I am not the seller, and my account was blocked because I received a refund from the seller. in Security and Fraud
- Refund from Fiverr issued to a closed Paypal account in Transactions
- Where is my refund? in Transactions
- EU purchases impossible for small sellers to fulfill -- NEED EU block in Transactions