so I paid through paypal but using my debit card. I had to cancel my trip and rebook meaning they sent me a refund but the uatp does not match any of my card numbers or bank numbers?? but the money was taken from my account. I called yesterday and they said they refunded the same way I paid it through. I called paypal and they said that it’s not showing. tomorrow makes the 7th day ky question is is the uatp supposed to be a transaction number because the number is not familiar at all?
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though). https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary. Kudos / Solution appreciated.