Problem with withdraw and send

Mike7773
Contributor
Contributor

Hello Community! I want to ask why can't i withdraw any money from my balance or send them to a friend? All of my documents are verified, i have withdrawn money before.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mike7773 

 

You haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately we can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @Mike7773,

 

Thank you for your post and welcome to the Community Forum! 

 

I am sorry to know that you're unable to send and withdraw funds. Our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked, held, or declined if we detect any unusual or suspicious activity or not safe for your account in the future. Have you checked if you have received any notification about the account status? If not, please check the resolution center to find if you have got any emails requesting to submit information. Kindly reach out to our customer support team via the contact options available on our website to know the reason for the issue so that our advisors can assist you accordingly.

 

Thanks,
Ayesha


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