G-XCHANGE

Pinchaz
New Community Member

Guys please help. I transfered money from PayPal to Gcash however it went to G-XCHANGE. And I don't know where my money is now? It's not showing in Gcash.

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PayPal_JonK
Moderator
Moderator

Hello @mariodinoy37_jr and everyone else, 

 

I'm sorry to hear you've run into some issues linking and transferring funds to GCash. Normally, if there's a failed transfer to a bank or financial institution, there's a chance they will send the funds back to your PayPal account. However, we normally recommend reaching out to that financial institution to check on what their processes are for these kind of situations. I was able to find a few resources on GCash's Help Center you may find useful: 

What are the requirements to link a PayPal account?
How do I link my PayPal to GCash?
How can I reach GCash Support?

 

Good luck with this and future transfers,

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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235 REPLIES 235

Naneth
Contributor
Contributor

On my profile and "managed Pre approve payment" showing that "no data" and in my email says "

You've signed up for preapproved payments plan to G-Xchange, inc. with PayPal.

To view the details, log in on the PayPal homepage, go to your Profile, and click Preapproved Payments. Then find the Details page for G-Xchange, inc.:PA-0T13833411146560U." but there is no details  in there, only "no data".

 

Edit:

Sometime, the email "Your Pre approved payments plan has been cancelled"

 

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mmamailao
New Community Member

i do have same problem with you, I hope someone will help us.

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MYREL24
Contributor
Contributor
How to pre approve my payment in paypal
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marygraceprollo
Contributor
Contributor
Pre approved payment has been cancelled I don't know what to do
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PayPal_Natasha
Moderator
Moderator

Hi @marygraceprollo-

 

Thank you for your post and Welcome to the Community Forum! I would be frustrated if I had a preapproved payment cancelled as well, without knowing. Not to worry. We have created some helpful article to assist you in troubleshooting. Please take a look at the following:

 

PayPal & GCash

Linking PayPal 

 

I hope this helps further. 


-Natasha
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abayaj
Member
Member

this doesnt make any help at all 
you just give us a non sense link that doesnt answer the question above.

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narciso72pepito
Contributor
Contributor
i want to link my paypal to my gcash
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narciso72pepito
Contributor
Contributor
i have a pre approve payments i dont know what to do...
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