Please help

[iamsam03]

I am new to paypal, my client pays me 61,400 php but i only recieve 3600 php. How was that happen and how to solve? This is the 3rd time we deal both 1st and 2nd deal was good. But the last one this happens. Anyone please help

[PayPal_Ayesha]

Hello @iamsam03,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you have only received partial amount and I understand how important it is to have funds at the right time. As per the information that you have shares, it seems like your funds are held on your account. Holding some money for a specified amount of time is a common industry practice that we implement to help ensure a safe and secure environment for both buyers and sellers. By releasing some money after 21 days, we help reduce any potentially negative impact on our customers. Here's the Help Center Article to know more information. If you need any help, you can contact our Support by clicking 'Contact' at the bottom of any PayPal webpage. Kindly do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. 

Regards,

Ayesha