Please help
Vcatt
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Posted on
Oct-21-2021
10:31 AM
Hey I recently send money to a friend A Venezuela at my end they said he received money but at it end I haven’t received I call costumer service to check on that they said it show the money went through but at his I showed nothing when he call them they said he gahev to wait 48h hour for the money to come trough
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Receiving Money
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Sending Money
1 REPLY 1
PayPal_Meghan
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Oct-23-2021
04:49 PM
Hello @Vcatt,
Welcome to the PayPal Community!
I'm sorry to hear your friend hasn't received the payment. If the payment was sent to a confirmed email address or phone number, they would have received a notification immediately. The payment would also show instantly on their PayPal account. Even if it were sent as an eCheck or placed on hold, the recipient would still see a pending payment. I recommend communicating with your friend to ensure the payment was sent to the correct email or phone number and that it has been confirmed on their account.
I hope this helps!
- Meghan
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