Pending payment

derlil
Contributor
Contributor

Hi, I have had notification from Paypal of a payment that I was expecting into my account. I click on the accept payment button and the accept payment button re-appears and the payment does not happen. I have had a second notification from paypal for the same transaction but accepting it does not work

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@derlil 

 

Have you confirmed your paypal email address?

Have you verified your paypal account by adding a visa credit card and confirming it?

Are the funds being sent in a currency you have added as a receiving currency in your paypal wallet?


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Samia13
Contributor
Contributor
Hello my payment it’s still on pending it’s 3days now
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derlil
Contributor
Contributor

Hi,

Thankyou for getting back to me. I have previously verified all my details with Paypal and do currently have funds in my wallet. I have received a number of previous payments from the same source and in the same currency without any problems . This payment was made in British pounds and my wallet has US$. Any further advice would be appreciated.

Regards,

Derrick

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kernowlass
Esteemed Advisor
Esteemed Advisor

@derlil 

 

Have you added GBP as a receiving currency? As previously you may have had it set to the auto convert option.

 


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