Pending payment differences

Mitchell09
Contributor
Contributor
Hey there, new to using this so apologies if the question is silly. I’ve ordered something through PayPal credit which costs just under £2500. It says the correct amount on the app. However when I use pay website the amount is doubled and the payment won’t go through. I believe this is down to this difference in values. What should I do
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mitchell09 

 

Sorry what values???


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Kudos / Solution appreciated.
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Mitchell09
Contributor
Contributor
Value of the item is £2500. On my PayPal app it says that the amount requested is £2500. However, if I call to enquire about the transaction it says the amount is £5000. It also says £5000 on PayPal.com (not the app)
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