Pending due to incorrect address

Temp20220517D
New Community Member
I attempted to make a purchase online but forgot to change the location to my actual location, and the payment is now pending, should i do anything?
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1 REPLY 1

Aarc123
PayPal Employee
PayPal Employee

Hi @Temp20220517D,

Thanks for your post and welcome to the community.

I understand that you are looking to change the shipping address.

If you haven’t sent your payment yet, you can change the shipping address within the same country when you send money for a purchase.

Here’s how to change your shipping address:

When you are reviewing the payment details, click the dropdown under “Your Shipping Address”
Select your shipping address or click to +Add a new shipping address.
Review the details and click Save if you added a new shipping address.
Review the details of your payment to make sure that all information is correct, and then click Send Payment Now.
If you’ve already sent your payment, contact the merchant to request a refund. Once the payment is refunded, you can resubmit the payment with the correct shipping address.


I hope this information helps. 

Aarthi

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